This semester I am a teaching intern at North Idaho College in Coeur d'Alene. In this capacity, I have been shadowing eight different communications classes. Three of those are sections of Comm 101, Intro to speech. During the last two weeks, lectures and assignments have been leading to the last required speech, a persuasive one. After the class lecture where Monroe's motivated sequence is presented and thoroughly discussed, a student came up to me and began an engaging discussion with the question, "Isn't using these tools manipulation of the audience, and isn't that unethical?"
Where, indeed, do we draw a distinction between persuasion and coercion, between marketing and manipulation, between truth and deception? Where is the uncrossable line between truth and lie, between ethical and immoral? I submit that there are no lines, only shadows. Most students of communications would agree that ethical communication must have truth as a basis, but there is little consensus on the level of embellishment required to so totally distort "truth" as to render it into the category of manipulative distortion. Most of us would also agree that motive is also a factor in separating the ethical from the unethical, but who determines the definition of a pure and moral motive? This comes too close to the hotly debated topic of moral relativism.
These thoughts all creeped through my consciousness after seeing the latest campaign ad from GOP presidential candidate Mitt Romney. The ad includes footage President Obama wherein he states, "if we continue to talk about the economy, we will lose". As a supporter of the Obama administration, my first reaction to this clip was one of disbelief. In rapid succession, the following thoughts passed through my head:
-I can't believe he said that!.
-Why would he proclaim such a thing in front of a huge live audience?
-Is he giving up so soon??
-How about being a little more positive about the future, Mr. President!
-If you don't believe in yourself, why should I believe in you?
This is the 60 second ad:
Shortly after, I learned that the video clip was from 2007 and that the quoted section was not complete. In fact, then candidate Obama was directly quoting a strategist from the McCain campaign. By failing to include the first 3 to 4 seconds of the oration, the Romney ad completely distorted the facts and the message that candidate Obama delivered. Is this lying, or strategic cleverness? Once I learned the dishonest manipulation of the President's words, the thoughts running through my head immediately changed. No longer focusing on the words Obama spoke, but on the dirty tricks of the Romney campaign that produced the distortion. Granted, the ad was not intended to persuade me, rather, it was more likely intended to plant a seed in the minds of the undecided and uncommitted potential voters that even the President knows that he can not win the next election. It is likely that a large number of the population of the target audience would see the ad, but not the revelation of the omission of context. In that case, the ad would be quite successful and effective.
The Romney campaign defends the ad by saying:
"We were upfront about the content of the ad - we sent out e-mails, cited the quote in our press release, talked to reporters about it, etc," Gitcho said in an e-mail. "We were very upfront. We included that portion intentionally" (Reuters, 2011)If blatant deception is acceptable merely by acknowledging that it was used, then the fundamental requirements of a healthy democratic process are in serious jeopardy. How easy it will become for anyone to say anything without repercussion if all that is necessary is to acknowledge that the statements, claims or quotations are false representations. ThinkProgress created a mashup that demonstrates how easy it is to put false words in the mouths of candidates if the context of those words is totally ignored. It is both humorous and disconcerting:
In an essay by Baker and Martinson (2001), it is suggested that "advertisers and public relations practitioners act unethically if they utilize methods intended more to manipulate, exploit, or both, listeners and persuadees than to respect them. They act unethically because no professional persuasive communication effort is justified if it demonstrates disrespect for those to whom it is directed" (p. 158) . Perhaps this is one key to judging the ethics of communication content. Deliberate and blatant deception is disrespectful of the consumer of persuasive messages. If the deception is discovered, we become angry, disillusioned and mistrustful of the source in part, because we know we deserve respect from those who have deceived us. That political rhetoric has become exceedingly overt in pushing the extremes of truthfulness, is it any wonder that the body politic has lost faith in our governing institutions and political processes?
Regardless of which academic model one chooses to subscribe, the concept of ethical communication is grounded in morality. Morality is a product of culture and societal construction and therefore can never be black and white. However, there are certain generally accepted rules of persuasion that should be followed, and when they are not it is up to us, the consumers, to call out the offenders and reject their tactics as unacceptable. Truthfulness is but one test of communication ethics, but in my opinion is the foundation for all other ethical judgement.
References:
Baker, S., Martinson, D. (2001) The TARES test: Five Principles for ethical persuasion, Journal of Mass Media Ethics, 16 (2&3), 148-175
Pratkanis, A., Aronson, E. (2002) Age of Propaganda: The everyday use and abuse of persuasion, Henry Holt & Company, LLC. New York, NY
Politifact (2011) http://www.politifact.com/truth-o-meter/statements/2011/nov/22/mitt-romney/mitt-romney-says-obama-said-if-we-keep-talking-abo/
Reuters (2011) http://www.reuters.com/article/2011/11/23/us-usa-campaign-romney-idUSTRE7AH2O020111123 ).
ThinkProgress (2011) http://thinkprogress.org/politics/2011/11/22/374630/new-thinkprogress-ad-romney-says-let-us-just-raise-your-taxes-some-more/

